As a result of this accusation, the Italian data regulator has imposed a ban on the use of ChatGPT until OpenAI can demonstrate compliance with GDPR. This means that users in Italy will not be able to use ChatGPT until OpenAI takes the necessary measures to address the regulator's concerns. It is worth noting that the ban is not permanent, and OpenAI has been given a period of 20 days to respond to the allegations and take measures to address the regulator's concerns.
Another issue raised by the regulator is the fact that ChatGPT occasionally provides inaccurate information. OpenAI has acknowledged this in its FAQ section, stating that the chatbot "will occasionally make up facts or 'hallucinate' outputs." This is seen as a violation of GDPR's principle against incorrect processing of personal data. Personal data must be processed accurately, and individuals have the right to have any inaccuracies corrected.
Additionally, the regulator alleges that ChatGPT exposes minors to unsuitable content. ChatGPT is intended for use by users over 13 years of age, but the regulator alleges that the chatbot does not have an age verification mechanism. This means that minors may be exposed to content that is not appropriate for their age.